Intergenerational tech help sessions in aged care
Empower seniors and build intergenerational connections in residential aged care and home care.
Tech help for seniors, life skills for youngsters
We offer personalised tech help for seniors, provided by friendly local Youngsters. Seniors can learn how to use their phone, do video calls or connect on social media. Youngsters can help with setting up devices or installing apps.
Our Youngsters are also keen to learn from the wisdom and experience of seniors, who teach them important life skills. Through tech help sessions both younger and older generations are able to connect.
One-on-one sessions can be delivered as part of home care, and incorporate both companionship and tech skills training.
Group sessions make an engaging addition to the activity program at residential aged care facilities.
Intergenerational connection
There is increasing evidence to show that intergenerational programs are beneficial for older adults and young people alike.
Studies have shown that participating in intergenerational programs led to better physical and cognitive function and wellbeing for older adults, and enhanced social and personal skills for young people.
We are a certified social enterprise – 50% of our profits go to creating spaces where generations learn from each other, while also providing jobs and important life skills for young people.
Do you also have mature age workers who need to upskill?
We can help with that too!
Technology Skills Training Aligned to Care Plan Goals
| Intervention | Participant Outcomes & HCP Objectives |
| Smartphone/tablet skills | Increase independent living capacity in home and community settings |
| Using Email and messages | Improve communication skills to enhance social and community participation |
| Calendar management | Develop time management skills supporting engagement in meaningful activities |
| Video calling | Strengthen family relationships and social connections, improving quality of life |
| Community resource navigation | Increase community participation and reduce social isolation risks |
| Security awareness | Develop skills to safely navigate online environments and protect personal information |
| Social media | Enhance social skills and broaden social networks within safe parameters |
| Digital health tools / Telehealth | Engage with digital health supports to delay premature residential care entry |
Consumer-Directed Service Model
Our approach aligns with Home Care Package principles – participants direct their own learning journey with ongoing support from skilled, police-checked Youngsters.
Service Specifications:
- $80 + GST per session (minimum 15 sessions for sustained outcomes)
- Flexible delivery: participant’s home, community venues, or residential facilities
- Individualised learning plans developed collaboratively with participants
- All Youngsters have National Police Checks
- Regular progress reports can be emailed to case managers
As seen on ABC
Our Youngsters were featured in the ABC program “You’re never too old to become a tech whizz!”.
Support at Home Packages
The below references from the Home Care Packages Program Operational Manual outline how seniors can access services like ours to enhance their tech skills, improve independence, and maintain connections within their community.
Home Care Packages Program Intent (Page 12)
Access to services including tech support to enhance independence and quality of life.
Specified Inclusions (Page 65)
Technology assistance for communication is covered, for aiding in overcoming impairments.
Age-Related Functional Decline and Eligibility (Page 2 of FAQs)
Tech support can be part of the care plan to help seniors stay independent and connected.
Electronics Purchases
Under certain conditions, funding may cover tech equipment for social inclusion, with a cap as stated in the Home Care Packages Program Inclusions and Exclusions
Commonwealth Home Support Programme (CHSP)
The below references from the Commonwealth Home Support Programme Program (CHSP) Manual, along with the Charter of Aged Care Rights, outline how seniors can access services like ours to enhance their tech skills, improve independence, and maintain connections within their community.
Time Limited Support (Page 26)
Training for tech skills is available and may be funded, as per the Commonwealth Home Support Programme Program Manual 2023-2024.
Use of Funds in CHSP (Page 40)
Funds can be used for tech device training.
Charter of Aged Care Rights
Tech training supports seniors’ right to independence – which is emphasised in the Charter of Aged Care Rights.
About us
We are a certified social enterprise
Hey there! We’re a bunch of passionate individuals working hard to bring tech-savvy youngsters and experienced older people together. We create a space where generations learn from each other, while also providing jobs and important life skills for young people.
Our Partners, Media and Clients