Empowering Independence: Intergenerational Tech Support for Support at Home Providers

Bridge the digital divide for your clients. We provide 1:1 tech mentoring that builds confidence, reduces isolation, and supports safe aging at home.

Digital Capability Check

Is technology a barrier to your client’s independence? Ask these 6 questions during your next check-in:

Can they video call family without help?
Can they access MyGov or book health appointments online?
Are they confident they can spot and avoid an online scam?
Do they wait for family to handle “online things” for them?
Have they avoided an important task because it was “digital-only”?
Do they worry they’ll “break something” by clicking the wrong button?

“If the answer to any of these is No, it’s time for a Digital Capability Check. Contact freecheck@youngster.co or your Care Partner to get started.”

Intergenerational connection

There is increasing evidence to show that intergenerational programs are beneficial for older adults and young people alike.

Studies have shown that participating in intergenerational programs led to better physical and cognitive function and wellbeing for older adults, and enhanced social and personal skills for young people.

We are a certified social enterprise – 50% of our profits go to creating spaces where generations learn from each other, while also providing jobs and important life skills for young people.

Service Alignment Table

Intervention	PartSupport at Home Categoryicipant Outcomes & HCP Objectives	Outcome
Video Calling & Socials	Social Support (Individual)	Reduced isolation and improved mental wellbeing.
MyGov & Telehealth	Health Support	Improved access to virtual clinical care.
Cyber-Safety & Scams	Independence & Safety	Protection from digital and financial abuse.
Device Setup & Apps	Assistive Technology (AT-HM)	Skills to use hardware to manage daily life.

A young person assisting an elderly man with technology at a table in a public space, both engaged in conversation.

The Referral Workflow

Assess	Plan	Deliver
Perform the Digital Capability Check (via Youngster.co) to establish a baseline.	We provide a report you can use to justify the service in the client’s Support Plan.	We match a local, police-checked Youngster for 1:1 sessions at home or in the community.

Service Specifications:

Standard Alignment: “Our services align with Aged Care Quality Standard 4: Services and Supports for Daily Living, specifically focusing on reablement and community participation.”
Pricing: “$80 + GST per session (Note: From July 1, 2026, pricing aligns with Government-set caps for Independence Support).”
Social Impact: “Certified Social Enterprise—50% of profits create youth employment and life-skills training.”
Individualised learning plans developed collaboratively with participants
All Youngsters have National Police Checks
Regular progress reports can be emailed to case managers

Partner with us

A senior lady holding her phone and a Youngster with a brown jumper on.

As seen on ABC

Our Youngsters were featured in the ABC program “You’re never too old to become a tech whizz!”.

About us

We are a certified social enterprise

Hey there! We’re a bunch of passionate individuals working hard to bring tech-savvy youngsters and experienced older people together. We create a space where generations learn from each other, while also providing jobs and important life skills for young people.