Friendly tech help sessions one on one

Dylan, a Lead Youngster, smiling and helping a Senior man with a red shirt

Personalised sessions

We offer personalised one on one tech skills training, taught by friendly local Youngsters. During the sessions you’ll work with an individual Youngster to learn exactly what you need, such as using an app on your phone, doing video calls or connecting on social media.

One on one sesions can also be used for tech support. Youngsters can help you fix problems on your phone or computer, or help you setup new technology at home such as a smart TV.

How it works

Step 1: Complete the request a session form, or live chat with us to let us know what you need.

Step 2: We connect you with one of our friendly local Youngsters.

Step 3: Meet your Youngster at a cafe, library or at home.

Step 4: Your Youngster will teach you the skills you need, or fix the problem. If you want to learn more you can book them for regular sessions.

“Sitting down one on one with somebody, who is doing nothing else but addressing your needs and listening to you, and getting them all fixed up – that’s wonderful”

— Marie

What can we help with?

We offer regular tech help sessions, taught by friendly local youngsters.

Phone skills

Scrolling, using menus, navigating, installing and using apps.

Microsoft Office and Google Workspace

Learning Microsoft Office (Word, Outlook, Excel, etc) or Google Workspace (Gmail, Google Calendar, Google Drive, Google Docs, etc).

Social media

Learn to connect with other people on Facebook, Instagram, TikTok or other social media platforms.

Settings, apps, emails, and more

Text messages, and internet, using the smart TV, fixing settings, using and deleting apps, taking photos.

Home office and remote working

Setting up computers, screens, keyboad, mouse and webcam. Learning how to use remote work tools such as Slack or Teams.

Job search skills

Getting yourself setup for job hunting with LinkedIn, CV formatting, and searching for jobs online.

Video calls

Calling friends, family or colleagues using Zoom, Google Meet, Facetime, Microsoft Teams etc

Any general tech issues

Our Youngsters can solve most general tech problems! You name it, we can help with it 🙂

A senior lady holding her phone and a Youngster with a brown jumper on.

As seen on ABC

Our Youngsters were featured in the ABC program “You’re never too old to become a tech whizz!”.

About us

We are a certified social enterprise

Hey there! We’re a bunch of passionate individuals working hard to bring tech-savvy youngsters and experienced older people together. We create a space where generations learn from each other, while also providing jobs and important life skills for young people.

A Youngster named Finn smiling with a Senior using her iPad

Our Services is a social enterprise. 50% of our profits go to running free community tech help sessions.

One Session

One-time visit from a tech savvy youngster for phone/computer/tech help.

✓ A one-off session to solve a tech issue

✓ Minimum 1 hour

✓ At Home, a Library or Cafe

✓ Highly qualified Youngsters

Regular Sessions (Recommended)

Everything in ‘One Session’ plus:

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Our Partners, Media and Clients