Mature age workers bring a wealth of experience, knowledge, and skills that significantly contribute to any workplace. Data from the National Skills Commission shows the workforce has an increasing number of older workers. Many of these workers are expecting to work to an older age than their parents, but are facing persistent age discrimination in the workplace.
Mature age workers have many strengths, but have not grown up with the same technologies as their younger counterparts. As a result of this, many find adopting new technology to be a daunting task, affecting their confidence, productivity, and relationships with colleagues.
This report aims to provide employers with an actionable guide to upskill their mature age workforce effectively without perpetuating negative stereotypes or affecting their confidence.
The guide is divided into four parts:
Part 1: Unpacking the challenges
- Untapped potential
- Lost productivity
- Low confidence and morale
- Perception and stereotyping
- Task overload
- Remote work challenges
- Errors and inefficiencies
- Security risks
- Communication barriers
Part 2: Quantifying the benefits
- Time and productivity
- Morale
- Reduced discrimination
- Example ROI calculation
Part 3: Identifying tech skills gaps
- Foundational tech skills
- Standard business tools
- Company-specific systems
- Digital etiquette
Part 4: Selecting training strategies
- Things to consider before organising training
- Selecting a training method
- Instructor-led training courses
- Self-paced eLearning
- On-the-job training
By approaching upskilling with sensitivity and strategic planning, you can create a training program that not only enhances skills but also fosters a more inclusive and efficient work environment. Feel free to contact us if you need further assistance or consultation.
