
If you’re managing a Home Care Package, you might wonder whether technology training is actually claimable as part of your home care package technology training needs. The short answer: yes, it is – and it’s often essential for maintaining independence.
What’s Actually Covered in a Home Care Package
Technology training falls under approved Home Care Package categories when it supports your care goals:
Daily Living Skills
Video calling family, online banking, managing health appointments
Social Participation
Joining online community groups, accessing local services
Communication
Email setup, social media safety, staying connected with loved ones
The key is connecting technology skills to independence and wellbeing outcomes in your care plan and making sure your home care package technology training supports these goals.
Common Services You Can Claim
- Video calling setup (Zoom, FaceTime, WhatsApp)
- Email and online safety training
- Telehealth platform assistance
- Online banking and bill paying
- Medication reminder apps
- Emergency contact systems
Equipment Costs
Some technology purchases, included in your home care package technology training, may be covered if they’re essential for your care goals:
- Tablets for communication and health management
- Internet costs for telehealth access
- Accessibility devices like large-button phones
Equipment needs pre-approval and must directly relate to your care plan.
How to Get Approval for Tech Training
Ask for: “Technology training to stay connected with family and manage my health independently”
Your trainer should have proper qualifications and provide progress reports to your case manager, tech training is critical to achieving your care plan’s objectives.

Real Example: Nora’s Success
Nora, 78, felt isolated after her husband passed. Through her Home Care Package, she accessed:
- 30 hours of one-on-one technology sessions
- iPad training and video calling setup
- Online safety education
The result: daily calls with grandchildren, online banking independence, and participation in a virtual book club.
Click here to read the Case Study.
Getting Started with your Tech Lessons
Contact your care coordinator to discuss how technology training supports your care plan goals. Professional trainers who understand aged care requirements can make the process smoother and more effective than trying to learn alone.
Technology training is about maintaining independence and staying connected to what matters most.
If you are interested, reach our to us at Youngster.co now so we can organise sessions for you.
Ready to explore technology training through your Home Care Package? Contact your care coordinator to discuss your options, including specific technology training opportunities.
Frequently asked questions
Read some of our frequently asked questions to learn more about Youngster.co and the services we offer.
Frequently asked questions.
Begin your journey of tech training and click the button below.

