What Can You Claim on Your Home Care Package? Technology Training Explained

An elderly woman and a young man are sitting at a table, both focused on a smartphone. The woman is pointing at the screen while the man supports the phone with one hand and gestures with the other. A tablet is also placed on the table, with bookshelves in the background.

If you’re managing a Home Care Package, you might wonder whether technology training is actually claimable as part of your home care package technology training needs. The short answer: yes, it is – and it’s often essential for maintaining independence.

What’s Actually Covered in a Home Care Package

Technology training falls under approved Home Care Package categories when it supports your care goals:

Daily Living Skills
Video calling family, online banking, managing health appointments

Social Participation
Joining online community groups, accessing local services

Communication
Email setup, social media safety, staying connected with loved ones

The key is connecting technology skills to independence and wellbeing outcomes in your care plan and making sure your home care package technology training supports these goals.

Common Services You Can Claim

  • Video calling setup (Zoom, FaceTime, WhatsApp)
  • Email and online safety training
  • Telehealth platform assistance
  • Online banking and bill paying
  • Medication reminder apps
  • Emergency contact systems

Equipment Costs

Some technology purchases, included in your home care package technology training, may be covered if they’re essential for your care goals:

  • Tablets for communication and health management
  • Internet costs for telehealth access
  • Accessibility devices like large-button phones

Equipment needs pre-approval and must directly relate to your care plan.

How to Get Approval for Tech Training

Ask for: “Technology training to stay connected with family and manage my health independently”

Your trainer should have proper qualifications and provide progress reports to your case manager, tech training is critical to achieving your care plan’s objectives.

An older woman receiving technology training from a younger instructor in a library setting. Th older woman has funded these sessions through her home care package.

Real Example: Nora’s Success

Nora, 78, felt isolated after her husband passed. Through her Home Care Package, she accessed:

  • 30 hours of one-on-one technology sessions
  • iPad training and video calling setup
  • Online safety education

The result: daily calls with grandchildren, online banking independence, and participation in a virtual book club.

Click here to read the Case Study.

Getting Started with your Tech Lessons

Contact your care coordinator to discuss how technology training supports your care plan goals. Professional trainers who understand aged care requirements can make the process smoother and more effective than trying to learn alone.

Technology training is about maintaining independence and staying connected to what matters most.

If you are interested, reach our to us at Youngster.co now so we can organise sessions for you.


Ready to explore technology training through your Home Care Package? Contact your care coordinator to discuss your options, including specific technology training opportunities.

Frequently asked questions

Read some of our frequently asked questions to learn more about Youngster.co and the services we offer.

Frequently asked questions.

Begin your journey of tech training and click the button below.

About Us

Hey there! We’re Youngster.co, a bunch of passionate individuals working hard to bring tech-savvy youngsters and experienced older people together. We create a space where generations learn from each other, while also providing jobs and important life skills for young people. Find out more about our 1:1 sessions, group sessions and courses.

A Youngster named Finn smiling with a Senior using her iPad