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What our seniors say
Set up a business email and domain
“I am more confident to ask questions … I no longer procrastinate.”
Jennifer M., Vincentia
Fixed email after a Telstra update
“There’s always a solution for a problem. Don’t be discouraged when you come upon failure.”
Barry E., Vincentia
Set up WhatsApp video calls with family
“We use WhatsApp to videocall family and using WhatsApp to send files into my email.”
Bernard D., Mt Ommaney
Got iCloud and email syncing again
“Don’t be scared, you can’t break it”
Colleen F., Richmond
Logged in to the Workday system
“Keep going, excellent help”
Marcia N., Vermont South
Got the phone ready for a trip to Japan
“Every time, when I’m here, they’re here to solve my problems”
Jan, Nunawading
Moved a photo collection into iCloud
“moving photos……. very quick and very successful … PLEASE keep YOUNGSTERS Going”
Aileen G., Knox
Set up screen recording, Zoom and PDFs
“keep going and good help an highly trained to help others”
Ananthakrishnan N., Vermont South
Reset a forgotten laptop password
“I’d forgetten my password to my laptop. … Don’t stress, you’ll get someone to help”
David D., Wagga Wagga
Logged back into a MacBook and Gmail
“Enjoy the process while you learning”
Sharon C., Plumpton
Made sense of emails, iMessage and attachments
“The girls were very helpful with navigating emails and iMessages, understanding computer language …”
Raymond B., Vermont South
Got HEIC photos and videos opening
“Helped me Installed HEVC and HEIC, very patient, efficient and capable”
Agnes W., Vermont South
Brought back deleted contacts on a family phone
“I’m so happy to see youngsters doing this job. … the help and support you provide are truly amazing.”
James S., Richmond
Cleared spam and set up FaceTime overseas
“They help me with lots things and small things …”
Marian, Nunawading
Moved photos onto a USB and set up Norton
“To keep coming here, I need the service for the seniors.”
Helen J., Willows
Showed how to use the Photostick
“Very useful, will be back next time.”
Renick P., Brandon Park
Got QR codes scanning every time
“I now feel much more confident scanning QR codes properly.”
Ian M., Carlingford
Got the phone’s default functions working again
“Amazing Friendly Helped solved system issues that didn’t allow default functions.”
Peter C., Capalaba
Sorted out the technical problems
“Have confidence. Keep going. You are a competent instructor.”
June S., Vermont South
Connected a blood pressure monitor to the phone
“Not to be frightened of technology.”
Gerald S., Brandon Park
Set up a new iPad with email and Netflix
“Don’t let your iPad crash while you’re overseas.”
Chris M., Vincentia
WhatsApp groups, translation and AI, one step at a time
“It’s very continue to do this program because most of seniors forget how to use it.”
Eddie C., Knox
Walked through the phone’s features
“Olivia was very helpful in explaining several features on my phone.”
Peter G., Mornington