Free tech help for seniors

Tech help sessions

Our sessions are free to attend.

We offer tech skills training taught by friendly local Youngsters. During the sessions you can book a time to work with an individual Youngster to learn exactly what you need, such as using an app on your phone, doing video calls, connecting on social media.

Free sessions can also be used for tech support. Youngsters can help you fix problems on your phone or computer.

We are at Southgate Shopping Centre in Sylvania, Sydney every Wednesday at 10am.

How it works

Step 1: Book a free session online or call us on 1300 774 711 to book.

Step 2: Go to the location at your appointment time. You’ll be assigned a Youngster to work with.

Step 3: Your Youngster will teach you the skills you need, or fix the problem. If you like your Youngster and want to learn more you can book them for regular one on one sessions.

After your appointment time feel free to stay and connect with other seniors and youngsters in your community.

Thank you to ISPT for sponsoring these sessions

A senior woman and friendly youngster sitting in a library

“I started the sessions not expecting much, and now my faith in humanity is restored.”

— Nicole


What can we help with?

We offer regular tech help sessions, taught by friendly local youngsters.

Phone skills

Scrolling, using menus, navigating, installing and using apps.

Microsoft Office and Google Workspace

Learning Microsoft Office (Word, Outlook, Excel, etc) or Google Workspace (Gmail, Google Calendar, Google Drive, Google Docs, etc).

Social media

Learn to connect with other people on Facebook, Instagram, TikTok or other social media platforms.

Settings, apps, emails, and more

Text messages, and internet, using the smart TV, fixing settings, using and deleting apps, taking photos.

Home office and remote working

Setting up computers, screens, keyboad, mouse and webcam. Learning how to use remote work tools such as Slack or Teams.

Job search skills

Getting yourself setup for job hunting with LinkedIn, CV formatting, and searching for jobs online.

Video calls

Calling friends, family or colleagues using Zoom, Google Meet, Facetime, Microsoft Teams etc

Any general tech issues

Our Youngsters can solve most general tech problems! You name it, we can help with it 🙂

A senior lady holding her phone and a Youngster with a brown jumper on.

As seen on ABC

Our Youngsters were featured in the ABC program “You’re never too old to become a tech whizz!”.

About us

We are a certified social enterprise

Hey there! We’re a bunch of passionate individuals working hard to bring tech-savvy youngsters and experienced older people together. We create a space where generations learn from each other, while also providing jobs and important life skills for young people.

A Youngster named Finn smiling with a Senior using her iPad
Logo for Be Connected featuring the phrase 'Every Australian online.' in a purple and green color scheme.
Logo of Stockland featuring a blue graphic and text.
Logo of ABC, a media organization, featuring stylized letters 'A', 'B', and 'C' in black.
Logo of Vicinity Centres featuring a stylized ribbon design in gold and black text.
A collection of logos representing various partners, media, and clients.
Logo of Social Traders with the tagline 'Unlocking business for good'
Logo of Uniting in bold pink letters with an underline, representing a collaborative organization.

Our Partners, Media and Clients