Friendly tech support at home
Our friendly, tech savvy youngsters can fix your issue and help you improve your technology skills
Tech support for your home or home office
Our friendly local Youngsters can fix problems on your phone or computer. They can also help setup and troubleshoot new technology at home such as a smart TV, virtual assistant or computer monitor.
In addition to fixing tech problems we also offer personalised one on one tech skills training. During the sessions you’ll work with an individual Youngster to learn exactly what you need, such as using an app on your phone, doing video calls or connecting on social media.
Make a difference in your community
We’re a certified social enterprise, and 50% of our profits go to running free community tech help sessions for seniors.
By engaging with Youngster, you’re also helping to create more jobs for young people and giving them an opportunity to learn important life skills.
“Sitting down one on one with somebody, who is doing nothing else but addressing your needs and listening to you, and getting them all fixed up – that’s wonderful”
— Marie
What can we help with?
We offer regular tech help sessions, taught by friendly local youngsters.
Phone skills
Scrolling, using menus, navigating, installing and using apps.
Microsoft Office and Google Workspace
Learning Microsoft Office (Word, Outlook, Excel, etc) or Google Workspace (Gmail, Google Calendar, Google Drive, Google Docs, etc).
Social media
Learn to connect with other people on Facebook, Instagram, TikTok or other social media platforms.
Settings, apps, emails, and more
Text messages, and internet, using the smart TV, fixing settings, using and deleting apps, taking photos.
Home office and remote working
Setting up computers, screens, keyboad, mouse and webcam. Learning how to use remote work tools such as Slack or Teams.
Job search skills
Getting yourself setup for job hunting with LinkedIn, CV formatting, and searching for jobs online.
Video calls
Calling friends, family or colleagues using Zoom, Google Meet, Facetime, Microsoft Teams etc
Any general tech issues
Our Youngsters can solve most general tech problems! You name it, we can help with it 🙂
Our Youngsters have an average feedback rating of 4.8 out of 5
★★★★★
Sitting down one on one with somebody, who is doing nothing else but addressing your needs and listening to you, and getting them all fixed up – that’s wonderful.
Marie
★★★★★
Did we end up solving your problem? You did, and a very, very detailed problem it was too. In fact, if it had been me I wouldn’t have lasted this long, and the phone would have gone out of the window a long time ago.
Alex
★★★★★
For a 63 year old who is old school, you just made my life easier… I feel like I know everything I need to know on the computer now.
Brian
As seen on ABC
Our Youngsters were featured in the ABC program “You’re never too old to become a tech whizz!”.
About us
We are a certified social enterprise
Hey there! We’re a bunch of passionate individuals working hard to bring tech-savvy youngsters and experienced older people together. We create a space where generations learn from each other, while also providing jobs and important life skills for young people.
Our Services
Youngster.co is a social enterprise. 50% of our profits go to running free community tech help sessions.
One Session
One-time visit from a tech savvy youngster for phone/computer/tech help.
✓ A one-off session to solve a tech issue
✓ Minimum 1 hour
✓ At Home, a Library or Cafe
✓ Highly qualified Youngsters
Regular Sessions (Recommended)
Everything in ‘One Session’ plus:
✓ Weekly or fortnightly visits
✓ A youngster as part of your regular routine
✓ Personalised skills development
✓ Ongoing relationship
Our Partners, Media and Clients